Unwritten Potential
Unwritten Potential
Why Fixing People Backfires
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Why Fixing People Backfires

Episode #46: The harder you push for change, the more people dig in. Here’s the righting reflex, why advice backfires, and the tiny “but” to “and” reframe I think about constantly.

Most habit advice tells you what to add. I help you subtract first, so your habits actually survive real life.

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I’m Noemie Mooney, ACE Certified Health Coach, ICF-trained Behaviour Change Specialist, and creator of the MAKE SPACE Method™.

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The urge to fix, solve, and advise before someone has even finished talking has a name: the righting reflex.

In this episode, certified health coach Noemie Mooney explains William Miller and Stephen Rollnick’s work on motivational interviewing, why well-meaning advice often creates resistance, and why high achievers often turn the righting reflex inward.

Because sometimes the most powerful thing you can do is not fix.

It is to listen.

In this episode

  • What the righting reflex is, and why the urge to help can make change less likely

  • What motivational interviewing is, and why it has become such an important evidence-based coaching approach

  • Why unsolicited advice often backfires

  • Miller and Rollnick’s “dancing vs wrestling” metaphor for coaching, guiding, and behaviour change

  • Why high achievers often struggle with self-compassion

  • How the simple shift from “but” to “and” can change your relationship with difficulty

  • A practical experiment to try this week in your relationships, and with yourself

✏️ Free exercise: The Bullshit Audit

Before you add another habit, look at what’s already draining you.

I made a free 20-minute exercise based on the first step of my MAKE SPACE Method™ to help you map your energy, spot your biggest drainers, and see what actually needs to shift before you pile more on.

Start here 👉 Get the free Bullshit Audit worksheet

Mentioned in this episode

  • The righting reflex: Miller and Rollnick’s concept from motivational interviewing, describing the urge to fix, correct, or solve before fully listening

  • Miller, W.R. & Rollnick, S. (2013). Motivational Interviewing: Helping People Change (3rd ed.)

  • The “but” vs “and” reframe: A coaching tool drawn from acceptance-based frameworks and positive psychology coaching

Your experiment for this week

Next time someone you care about tells you about something hard, try this:

No solutions for the first five minutes.

Instead, ask three questions:

  1. What does that feel like?

  2. What’s the hardest part?

  3. What do you think you need?

Notice the urge to fix.

That’s the righting reflex.

Advanced version: try the same three questions on yourself.

Favourite line

The space between someone sharing a problem and you offering a solution is the most important space in any relationship. Including the one you have with yourself.

Reflection question

What’s the last thing you tried to fix that actually just needed to be heard?

Noemie x


Noemie Mooney is an ACE Certified Health Coach, ICF-trained Behaviour Change Specialist, podcast host and the creator of the MAKE SPACE Method™, a science-backed framework for sustainable habits and mental health. She writes on Substack about burnout, habit formation, and evidence-based behaviour change psychology for people who want practical tools without the self-help BS.


Every week I help 2000+ burned-out humans build sustainable habits for real, messy life. No toxic wellness. No hustle culture. No BS. ⚡️Let's goooo!


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